Last week two members of staff reported receiving calls from ‘The Windows Service Centre’ claiming that their PCs were generating malicious error messages out to the Internet. One staff member was immediately suspicious as he was at that moment in front of his Apple Mac! But he let them carry on just to find out more about this latest of scams.
The scammer proceeded to tell him to go into his system directory and delete a file. Had he done so his computer would have thrown up an error and stopped working. The scammer’s solution would have been to offer to fix the error for just $270.
Our advice to you is to ignore unsolicited phone calls of any kind where they ask you for information or to verify information, such as your PIN number or password, or to tamper with your PC. If you think that there is a real issue then end the conversation and call back your provider/bank/credit card company – if it is real then they will have a record.