No that is not Microsoft on the phone!

Last week two members of staff reported receiving calls from ‘The Windows Service Centre’ claiming that their PCs were generating malicious error messages out to the Internet. One staff member was immediately suspicious as he was at that moment in front of his Apple Mac! But he let them carry on just to find out more about this latest of scams.

The scammer proceeded to tell him to go into his system directory and delete a file. Had he done so his computer would have thrown up an error and stopped working. The scammer’s solution would have been to offer to fix the error for just $270.

APC Magazine have produced an article on this scam.

Our advice to you is to ignore unsolicited phone calls of any kind where they ask you for information or to verify information, such as your PIN number or password, or to tamper with your PC. If you think that there is a real issue then end the conversation and call back your provider/bank/credit card company – if it is real then they will have a record.

About Gavin May

Gavin May is a parent at Ivanhoe Grammar School and formerly the Director of ICT. is aimed at helping parents live in a connected world, where the internet is central to much of what we do, and certainly much of what our children do. The easy option is to just block it - the better option is to get involved and stay informed.
This entry was posted in Cyber Crime, Cyber Safety, Dangers and tagged , . Bookmark the permalink.

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