Parent Resources

Reporting illegal content

If you think you or your child have come across something illegal on the internet, you can lodge a complaint with the Australian Communications & Media Authority (ACMA)

ACMA has the oversight of internet content matters, and will investigate complaints referred to it in relation to specific web sites. For information about how to complain to ACMA, call (02) 9334 7700, or visit their website.
Following the links on this page you can submit a complaint, either:

  • online, or;
  • by completing ACMA’s Complaint about website content form and submitting it
    by email, or;
  • in your own words to, or;
  • in writing either by completing ACMA’s Complaint about website content form and printing it, or writing a letter in your own words.

Letters or completed forms can be posted to:
The Content Assessment Hotline Manager
ACMA, PO Box Q500, Queen Victoria Building, NSW 1230

or faxed to (02) 9334 7799

ACMA will investigate, and if it is found that the material is illegal, and the site is hosted in Australia, ACMA can issue a ‘take down’ notice to the relevant Internet Service Provider, requiring them to remove the website. If the site is hosted overseas, and is prohibited, or is likely to be prohibited, ACMA will notify the suppliers of approved filters to take action in accordance with the Internet Industry Association (IIA) Code of Practice.

General Information

Cybersmart provides activities, resources and practical advice to help young kids, kids, teens and parents safely enjoy the online world.

Social Media

The Easy Guide to Social Media –
The Australian Government’s Easy Guide to Socialising Online provides information on how internet users can protect themselves and their information when using social networking sites, search engines and online games.


Stop Cyberbullying
This site clearly sets out the causes, types and impacts of online bullying. Topics and strategies are categorised according to age groups. It is an easy to follow web site.

Bullying. No Way!
An excellent web site that provides a range of resources to help members of the community to understand the issues, behaviours and changes that need to be implemented to combat bullying. It was created by educational organisations from across Australia.

Kids Helpline
To speak to a counsellor call 1800 55 1800 or online at

National Centre Against Bullying
The National Centre Against Bullying (NCAB) is a peak body working to advise and inform the Australian community on the issue of childhood bullying and the creation of safe schools and communities, including the issue of cybersafety.

Think You Know
Thinkuknow is an education initiative by the Child Exploitation and Online Protection (CEOP) Centre – the UK’s national law enforcement agency that focuses on tackling the sexual abuse of children.

Cyberbullying Canada
A Canadian web site that neatly sets out the characteristics of cyberbullying and the steps that can be taken to combat cyberbullying.

Web Aware: Challenging Cyber Bullying
This web site provides an overview of the cyber bullying problem and the strategies that one can apply to deal with the problem.

BBC Bullying Site
An excellent web site from the BBC in the UK. It examines the issue of bullying and cyberbullying. It includes a guide for dealing with bullies. Students will find this site both enjoyable and informative to explore. It includes interviews with experts in the field.

Digital Citizenship

Digizen –
The Digizen website provides information for educators, parents, carers, and young people. It is used to strengthen their awareness and understanding of what digital citizenship is and encourages users of technology to be and become responsible DIGItal citiZENS.